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THE MULTIPURPOSE SENIOR SERVICES PROGRAM MAY BE THE ANSWER TO STAYING AT HOME RATHER THAN GOING TO A NURSING HOME

#5395.01, November 2008

What is the Multipurpose Senior Services Program (MSSP)?

MSSP provides services and supports to help you remain at home for as long as possible. The goal is to keep you from being placed in a nursing home. It is a Medi-Cal home and community based waiver which can provide you extra sources of help to keep you in your own home.
If you are married and ineligible for Medi-Cal because of too many resources and/or too much income, you may still be able to qualify for MSSP.

Who Qualifies for MSSP Services?

In order to qualify, you must be:

  • At least 65 years old;
  • A person with a disability who is at risk of going to a nursing home. To determine whether you are eligible for MSSP, a nurse will evaluate you;
  • Currently eligible for Medi-Cal and not receiving services thruogh another home and community-based waiver. If you are currently in a hospital or nursing facility and want to get out, there are special rules that don’t count a lot of your spouse’s income and resources that make it easier for you to qualify. If you are not currently eligible for Medi-Cal because of resources or spousal income, or you would have a share-of-cost, see below regarding payment of transitional services.
  • Residing within a county that has this program - See Attachment B for a current list of counties who have this program.

What Kinds of Services are Available?

Services Available include:

  • Senior Center programs
  • Money management help and counseling
  • Case Management – Usually performed by a nurse and social worker who will:
    • Assess your health and other needs
    • Develop a care plan to meet those needs
    • Arrange for the needed services
    • Monitor your well being
    • Provide advocacy
  • Information and referral
  • Respite – short term care for you by someone other than the person who cares for you when he or she needs a short break
  • Housing assistance which may include:
  • Physical adaptations
  • Assistive devices
  • Emergency assistance in relocating
  • Temporary lodging expenses in certain circumstances
  • Assistance to restore utility services
  • Repair or replace home essentials like a stove, refrigerator or bed
  • Legal services
  • Minor home safety repairs
  • Transportation
  • Escort to doctors appointments
  • Telephone reassurance
  • Friendly visiting
  • Health and psychological assessments
  • Nutrition services
  • Home health care
  • Preventive health care
  • Homemaker chore service
  • Meals at home or at a location
  • Adult day care including adult day health care
  • Personal care assistance to maintain hygiene, personal safety and activities of daily living
  • Protective supervision – 24 hour supervision for persons who are very frail or may suffer a medical emergency
  • Communication services – translation and interpretive services and provision for an emergency response system
  • Equipment purchase

MSSP AND PAYMENT OF TRANSITIONAL SERVICES

If you incurred expenses for services while at an institution to help you get back home, and you did not qualify for Medi-Cal at the time you got those services or had a share-of-cost, Medi-Cal will pay for services provided during the last six months of your stay at the institution.
Services Medi-Cal will pay for are called “transitional services” which help get you out of an institution. Services include occupational therapy, physical therapy and other rehabilitative services, architectural modifications in your home and case management while at the institution to help you get out.
If you are married and are returning home to a spouse or are already living at home with your spouse, there are special resource and income rules that apply that can make it easier for you to qualify.

Will I Have to Pay Anything to Get These Services?

No, there is no cost to you.

Can I Get MSSP if I Am Getting In-Home Support Services (IHSS)?

Yes. You can get both.

Will the Services I Get Under IHSS be Reduced if I Get MSSP?

If you are currently getting the maximum number of IHSS hours, these hours cannot be reduced if you get some in-home help through MSSP.
If you are not getting the maximum number of IHSS hours, any in-home help through MSSP will not affect your IHSS hours.

How Do I Apply?

See the list at the end of this fact sheet. Look up your county and call the number that is listed. Say, “I think I need MSSP services.”  You can also call 1-800-510-2020 for your local Area Agency on Aging (AAA).

What Can I do If I Am Denied MSSP?

You can appeal and ask for a fair hearing. In addition, you have the right to receive a written explanation as to why you are being denied MSSP. The written explanation will explain what you can do to appeal.  You can call Disabilty Rights California for assistance. 

How Can I Get More Information About MSSP?

If you have access to the internet, go to the California Department of Aging website - http://www.aging.ca.gov/programs/mssp.asp

I Do Not Qualify for MSSP, Are There Any Other Programs That May Help Me?

Call your Area Agency on Aging (AAA) for information and referral services in your community. For the phone number to your nearest AAA office call: 1 800 510-2020
Multipurpose Senior Service Program Contacts (By County)
Also available at http://www.aging.ca.gov/programs/mssp_contacts.asp.

Alameda County

City of Oakland Department of Human Services (City of Oakland only)

(510) 238-3762

City of Fremont Human Services Department

(510) 574-2050

Alpine County

Area 12 Agency on Aging

(209) 532-6272

Amador County

Area 12 Agency on Aging

(209) 532-6272

Butte County

California State University--Chico

(530) 898-5082

Calaveras County

Area 12 Agency on Aging

(209) 532-6272

Contra Costa County

Office on Aging

(925) 335-8710

El Dorado County

Department of Human Services

(530) 621-6369

Fresno County

Fresno-Madera Area Agency on Aging

(559) 453-6494

Glenn County

California State University--Chico

(530) 898-5082

Humboldt County

Humboldt Senior Resource Center

(707) 443-9747

Imperial County

Work Training Center, Inc.

(760) 352-6181

Kern County

Aging and Adult Services

(800) 510-2020
or (661) 868-1000

Kings County

Kings-Tulare Area Agency on Aging

(559) 730-9921

Lake County

Community Care Mgmt. Corp.

(707) 995-7010

Lassen County

Golden Umbrella

(530) 226-3097

Los Angeles City

Jewish Family Service of LA

(323) 937-5930

SCAN Independence at Home

(562) 492-9878

Los Angeles City/County

Altamed Health Services Corp.

(877) 462-2582

Los Angeles County

Huntington Hospital

(626) 397-3110

Human Services Association

(562) 806-5400

Partners in Care Foundation

(818) 526-1780

Partners in Care Foundation-- South

(818) 837-3775

Madera County

Fresno-Madera Area Agency on Aging

(559) 453-6494

Marin County

Jewish Family and Children Services

(415) 491-7960

Mariposa County

Area 12 Agency on Aging

(209) 532-6272

Mendocino County

Community Care Management Corp.

(707) 468-9347
(Ukiah)

(707) 964-4027
(Fort Bragg)

Merced County

Human Services Agency

(209) 385-3000

Modoc County

Golden Umbrella

(530) 226-3097

Monterey County

Department of Social and Employment Services

(831) 755-3403

Napa County

Area Agency on Aging

(707) 644-6612

Orange County

Social Services Agency

(714) 480-6346

CalOptima

(888) 587-8088
(714) 246-8500

Placer County

UC Davis Care Management

(916) 734-5432

Riverside County

Office on Aging

(951) 867-3800

Sacramento County

UC Davis Care Management

(916) 734-5432

San Bernardino County

Aging and Adult Services

(909) 891-9115

San Diego County

Aging and Independent Services

(800) 339-4661 (toll free)
(800) 510-2020
(San Diego Co.)

San Francisco County

Institute on Aging

(415) 750-4150

San Joaquin County

Department of Aging

(209) 468-2202

San Mateo County

Department of Health Services

(650) 573-3900

Santa Barbara County

CenCal Health

(805) 685-9525

Santa Clara County

Council on Aging of Silicon Valley

(408) 296-8290

Santa Cruz County

Human Resources Agency

(831) 454-4600

Shasta County

Golden Umbrella

(530) 226-3097

Siskiyou County

Golden Umbrella

(530) 226-3097

Solano County

Area Agency on Aging

(707) 643-5170

Sonoma County

Area Agency on Aging

(707) 565-5970

Stanislaus County

Department of Social Services

(209) 558-2233

Tehama County

California State University--Chico

(530) 898-5082

Trinity County

Golden Umbrella

(530) 226-3097

Tulare County

Kings-Tulare Area Agency on Aging

(559) 730-9921

Tuolumne County

Area 12 Agency on Aging

(209) 532-6272

Ventura County

Area Agency on Aging

(805) 477-7300

Yolo County

UC Davis Care Management

(916) 734-5432

Yuba County

Health and Human Services

(530) 749-6471

The following counties do not have Multipurpose Senior Service Programs (MSSP) at present: Colusa, Del Norte, Nevada, Plumas, San Benito, San Luis Obispo, Sierra and Sutter.