5337.01

ACCESSING
ASSISTIVE
TECHNOLOGY

Chapter 17

Resource Guide
(With Table of Contents)

From a 17-Chapter Manual
Available by Chapter and in Manual Form

Third Edition, 2007

Written by:

Protection and Advocacy, Inc. (PAI)

Copyright © 1995 by PAI

Prepared with funding provided through State Grants for Protection and Advocacy Related to Assistive Technology Program supported by funds from the Rehabilitation Services Administration, U.S. Dept. of Education, Grant # H343A070005B.

These materials are based on the laws and court decisions in effect at the time of publication. Federal and state law can change at any time. If there is any question about the continued validity of any information in this manual, contact PAI or a legal resource in your community.

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Protection and Advocacy, Inc. (PAI), is a private, nonprofit organization that protects the legal, civil, and service rights of Californians who have disabilities. PAI provides a variety of advocacy services, including information and referral, technical assistance, and direct representation. For information or assistance with an immediate problem, call:

PAI

Toll Free: (800) 776-5746

8:30 AM to 5:00 PM - Monday through Friday

Central Office
100 Howe Ave., Suite 185-N
Sacramento
, CA 95825

Legal Unit - (916) 488-9950
Administration - (916) 488-9955
TTY – (800) 719-5798

San Diego Area Office
1111 Sixth Ave., Suite 200
San Diego CA 92101

(619) 239-7681
TTY – (800) 576-9269

 

Los Angeles Area Office
3580 Wilshire Blvd., Suite 902
Los Angeles, CA 90010

Tel. - (213) 427-8747
TTY - (800) 781-5456

 

Oakland Area Office
1330 Broadway, Suite 500
Oakland, CA 94612
Tel. - (510) 267-1200
TTY – (800) 649-0154

 

PAI receives funding under the Developmentally Disabled Assistance and Bill of Rights Act, the Protection and Advocacy for Mentally Ill Individuals Act, the Protection and Advocacy for Individual Rights Act, and the Assistive Technology Act of 1998. Any opinions, findings, recommendations or conclusions expressed in this publication are those of the authors and do not necessarily reflect the views of the organizations which fund PAI.


ACCESSING ASSISTIVE TECHNOLOGY

TABLE OF CONTENTS

Chapter 1         Introduction and Overview

Chapter 2         Advocacy Skills

Chapter 3         Private Health Benefit Plans

Chapter 4         Regional Centers

Chapter 5         California Children's Services

Chapter 6         Reasonable Accommodation in Employment

Chapter 7         Vocational Rehabilitation (Including Loan Programs)

Chapter 8         Social Security Work Incentives

Chapter 9         Special Education

Chapter 10       Medi-Cal

Chapter 11       Medicare

Chapter 12       Veterans Administration

Chapter 13       Right to Assistive Technology from Public Entities

Chapter 14       Right to Assistive Technology from Private Businesses

Chapter 15       Right to Assistive Technology in Higher Education

Chapter 16       The Protections of The Lemon Law for Buyers of Assistive Technology

Chapter 17       Resource Guide (with Table of Contents)

Acronyms & Abreviations

Glossary


ACCESSING ASSISTIVE TECHNOLOGY

Chapter 17

RESOURCE GUIDE

Table of Contents

Question                                                                                                   Page

INTRODUCTION............................................................................................. 1

ASSISTIVE TECHNOLOGY SERVICE PROVIDER LIST.................................. 3

INDEPENDENT LIVING CENTERS............................................................... 18

REGIONAL CENTERS.................................................................................... 24

HIGH-TECH CENTERS FOR THE DISABLED............................................... 28

SPECIALIZED SERVICES.............................................................................. 29

VEHICLE MODIFICATIONS.......................................................................... 31

SPECIAL SERVICES FOR PERSONS  WITH HEARING IMPAIRMENTS....... 34

SOURCES OF PROCUREMENT  ASSISTIVE LISTENING SYSTEMS............ 35

PROFESSIONAL AND INTERDISCIPLINARY RESOURCES......................... 37

ORGANIZATIONS.......................................................................................... 38

ADVOCACY RESOURCE GUIDE................................................................... 41

HEALTH INSURANCE COUNSELING and ADVOCACY PROGRAM “HICAP” 45

PUBLICATIONS............................................................................................. 46

 


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Chapter 17

RESOURCE GUIDE

INTRODUCTION

This Assistive Technology Resource Guide is presented to make information available to persons with disabilities, health professionals, employers and other interested individuals to help identify and locate assistive technological equipment and devices. These devices and equipment can enable persons with disabilities to more effectively work, learn and access community services and resources.

The inclusion of any organization or product in the guide does not indicate or imply official endorsement of approval of such organization or product by the California Assistive Technology System or the State of California.

In considering the application of assistive technology, there are three important principles which must be stressed: The importance of a thorough evaluation, the team approach and consumer involvement.

Evaluation: In most cases an evaluation of the device or equipment should be carried out by professionals in the field related to the technology involved. For example, there are many types of aids for persons with visual impairments, including special glasses, closed‑circuit TV cameras which enlarge print, and “talking” computer terminals. They all have certain advantages and drawbacks and should be appropriately evaluated for each user to make sure they match his/her needs. In some cases, the selection of inappropriate equipment can even aggravate the user's impairment.

The Team approach: Ideally, the evaluation should be carried out by a team of professionals with the active involvement of the consumer. Depending on the technology involved, the evaluation team can be composed of individuals from various disciplines, such as an occupational therapist, physical therapist, physician, rehabilitation counselor, equipment vendor, computer expert, and others. The key to any team's success is the active involvement of the consumer.

Consumer Involvement: It is the consumer who will have to adapt to and live with the technology (i.e., device, equipment, computer software) after a determination is made by the evaluation team. Therefore, it is crucial that he/she play as active a role as is possible. The consumer must, as much as possible, let the evaluation team know what the purpose of technology is (e.g., independent living, working or transportation). During the evaluation, the consumer must advise the team of any problem or discomfort in using the recommended technology. The consumer must also ensure the device or equipment is adequately maintained after obtaining it. The important component of any assistive ‑ technology system is the user.

ASSISTIVE TECHNOLOGY SERVICE PROVIDER LIST

The following programs can provide assessment and recommendations of assistive devices. They are listed geographically. (Once again, we emphasize the importance of individuals obtaining a thorough evaluation.)

Northern California and Central Valley

Name:          Mercy Outpatient Rehabilitation Center

Address:       406 ˝ Sunrise Ave., Suite 300
Roseville, CA 95661

Phone:         (916) 536-2425

Contact:       Margaret Keeling

Services:      Seating and wheeled mobility evaluations, home and worksite evaluations, work capacity and physical capacity evaluation.

Name:          Department of Rehabilitation – Client Assistance Program (CAP)

Address:       Offices throughout the State. Check phone book for listing.

Phone:         (800) 952-5544

                   (866) 712-1085 (TTY)

Services:      Worksite and home evaluations, assessments, and referral.

Name:          Easter Seals of Superior California

Address:       3205 Hurley Way
Sacramento, CA 95864

Phone:         (888) 877-3257 (toll free)
(916) 485-6711

Contact:       Sue Harris / Program Administrator

Services:      Vocational assessment, Functional Capacity Evaluations, Worksite and home evaluations and assessment for persons with traumatic brain injuries and other physical disabilities, body mechanics and Activities of Daily Living training, and device procurement, modification, and training.

Name:          United Cerebral Palsy of Greater Sacramento

Address:       191 Lathrop Way, Suite N
Sacramento
, CA 95815

Phone:         (916) 565-7700

Contact:       Joanna Toynbee

Services:      Independent living skills

Name:          United Cerebral Palsy of the North Bay

Address:       3835 Cypress Dr, #103
Petaluma, CA 94954

Phone:         (707) 766-9990

Services:      Referrals, and social/entertainment.

Name:          United Cerebral Palsy of San Joaquin, Calaveras & Amador Counties

Address:       333 West Benjamin Holt Drive
Stockton, CA 95207

Phone:         (209) 956-0290

Contact:       Debbie Link

Services:      Assistive Technology, and therapy services. Seating, positioning and mobility assessment. Alternative and augmentative communication, environmental access and control, work-site/educational access assessments, Occupational, speech and language therapy, follow along services.

Name:          United Cerebral Palsy of Stanislaus County, Inc.

Address:       1213 – 13th Street
Modesto, CA 95354

Phone:         (209) 577-2122

Contact:       Jeanette Jones

Services:      Computer lab. Hand over hand help for people who need assistance with computers.

Name:          United Cerebral Palsy of Central California

Address:       4224 North Cedar Avenue
Fresno, CA 93726-3700

Phone:         (559) 221-8272

Contact:       Kelly Cunningham

Services:      Assistive Technology (i.e. computers), AAC evaluations, & standing frame, work with DOR.

Bay Area

Name:          Adaptive Driving Aid

Address:       3155 Willamsburg Drive
San Jose, CA 95117

Phone:         (800) 371-4243

Contact:       Sam Graf

Service:        Install adaptive driving equipment in cars and vans. Evaluate and instruct disabled drivers.

Name:          Adaptive Engineering Services

Address:       Sonoma Developmental Center
P.O. Box 1493
Eldridge, CA 95431

Phone:         (707) 938-6482

Contact:       Emmett Band

Services:      Design, fabrication, modification, and evaluation for seating and mobility systems and adaptive equipment.

Name:          Vocational Technology Services

Address:       Sonoma Development Center
P.O. Box 1493
Eldridge, CA 95431

Phone:         (707) 938-6452

Contact:       Jerry Champion

Services:      Provide computer access, environmental control, and augmentative communication devices evaluation for inpatient and referral clients.

Name:          Augmentative Communication News

Address:       1 Surf Way, #237
Monterey, CA 93940

Phone:         (831) 649-3050

Contact:       Sarah Blackstone

Services:      Augmentative communication assessment and training. Consultation to families, schools, hospitals, regional centers, agencies, etc., re: Individual aspects of the delivery of augmentative communication services. Publish an international publication six times per year that highlights topics related to augmentative communications.

Name:          Davies Medical Center
California Pacific Medical Center
Campus

Address:       Castro & Duboce Streets
San Francisco, CA 94114

Phone:         (415) 600-0200

Services:      Vocational evaluations, functional capacity evaluations, work hardening, upper extremity and hand evaluations, industrial rehabilitation, seating and mobility evaluations, and driving evaluations.

Name:          Center for Accessible Technology

Address:       2547 Eighth Street, 12-A
Berkeley, CA 94710

Phone:         (510) 841-3224

Services:      Assistive technology resources including hands-on training, consulting, evaluations and workshops in the areas of education, work and independent living.

Name:          Hearing & Speech Center of Northern California

Address:       1234 Divisadero Street
San Francisco, CA 94115

Phone:         (415) 921-7658 (Voice) (415) 921-8990 (TDD)

Services:      Display and demonstration of all types of assistive devices for persons with hearing loss (alerting, signaling, informing, etc.). Information, guidance, referral and counseling for persons with hearing loss and their families; also, programs for children/youth and seniors.

Name:          John Muir Therapy Center

Address:       1981 North Broadway, Suite 180
Walnut Creek, CA 94596

Phone:         (925) 947-5300

Contact:       Nina Kaur

Services:      Driving evaluations for autos only, no vans. Work hardening, physical capacity evaluations, upper extremity and hand evaluation and therapy.

Name:          Santa Clara Valley Medical Center
Adaptive Driving Program

Address:       751 South Bascom Avenue
San Jose, CA 95128

Phone:         (408) 885-5613

Contact:       Susan Lillie

Services:      Adaptive Driving Evaluation Program. Car and van driving evaluations.

Name:          Sensory Aids Foundation

New Name:  Sensory Access Foundation

Address:       300 West Iowa Avenue
Sunnyvale, CA 94086

Phone:         (408)-245-7330

Contact:       Diana Drews

Services:      Onsite job evaluations to determine appropriate access technology for blind, visually impaired, deaf, and hearing impaired persons. May provide loan equipment on a short-term basis to use on the job until the employee gets his own equipment.

Name:          Silicon Valley Independent Living Center

Address:       2306 Zanker Road
San Jose, CA 95131

Phone:         (408) 894-9041

                   (408) 842-2591 (TTY)

Contact:       Margie Jensen, O.T.R.

Services:      Home and work site assessments; wheelchair evaluations; Activities of Daily Living, device procurement, and computer training.

Name:          Smith-Kettlewell Eye Research Institute

Address:       2318 Fillmore St.
San Francisco, CA 94115

Phone:         (415) 345-2125

Contact:       William Gerrey

Services:      Design and modification of sensory aids for blind & visually impaired persons. Custom computer interface modification. Consultation on job site modification.

Name:          Stanford University Childrens Hospital
Rehabilitation Engineering Center

Address:       725 Welch Road (Hospital)
590 Forest Avenue (Engineering Center)
Palo Alto, CA 94301

Phone:         (650) 462-0102

Services:      Evaluation, design, fitting, and modification in the following areas: orthotics, prosthetics, communication and control systems, seating systems, mobility systems, protective devices, and workstations.

Name:          United Cerebral Palsy of Santa Clara & San Mateo Counties

Address:       512 East Maude Avenue
Sunnyvale,CA 94085

Phone:         (408) 737-7083

Contact:       Jane Lefferdink

Services:      Counseling, referral. High Tech Futures Program, sophomore in high school to sophomore in college business awareness and mentoring.

Name:          United Cerebral Palsy – Pathways

Address:       1970 Broadway, Suite 115
Oakland, CA 94612

Phone:         (510) 832-7430

Contact:      

Services:      Information and referral.

Southern California

Los Angeles

Name:          Braille Institute

Address:       741 North Vermont Avenue

Los Angeles, CA 90029

Phone:         (323) 663-1111

Contact:       Heidi Gilston

Services:      Library, education, and career service for persons who are blind or visually impaired. Offers demonstrations and evaluation in the use of computer access and other electronic devices for blind and visually impaired persons. Provides financial subsidy for purchase of job-related devices.

Name:          Center for Applied Rehabilitation Technology (CART)

Address:       Los Amigos Research & Education Institute, Inc.
7601 E. Imperial Highway, HB 223
Downey, CA 90242

Phone:         (562) 401-6800 ext. 6803 (McBride) or 6806 (Doyle)

Contact:       Carlene McBride or Molly Doyle

Services:      Custom equipment modification, setup, and training. Seating, positioning and mobility; augmentative and alternative communication; environmental control; ergonomics for home, school and work; computer access and use.

Name:          California State University, Northridge – Computer Access Lab/Center on Disabilities

Address:       18111 Nordoff Street
Northridge, CA 91330

Phone:         (818) 677-1200 ext.2684

Contact:       Susan Cullen

Services:      Assessment of CSUN students on an individual basis. Specialized hardware, peripherals, and software are offered. Full service disabled student program including: Tutoring, readers, writers, proctoring exams, disability management counseling, parking, priority registration, assessment.

Name:          Casa Colina Hospital

Address:       255 East Bonita Avenue
Pomona, CA 91769

Phone:         (909)596-7733

Contact:       Out-Patient Admissions

Services:      Physical Rehabilitation. Driving evaluations for cars and vans. Driver training. Home and work site evaluations. Hand therapy.

Name:          Center for the Partially Sighted

Address:       12301 Wilshire Boulevard, Suite 600
Los Angeles, CA 90025

Phone:         (310) 458-3501

Services:      Low vision, mobility, and daily living skills evaluations. Counseling and support groups.

Name:          Computer Access Center

Address:       6234 West 87th Street
Los Angeles, CA 90045

Phone:         (310) 338-1597

Contact:       Eric Larsen

Services:      Consult with parents, consumers, and professionals; software opportunities for hands-on experiences; workshops on various aspects of computer technology for people with disabilities.

Name:          Daniel Freeman Memorial Hospital

Address:       333 North Prairie Avenue
Inglewood, CA 90301

Phone:         (310) 674-7050 ext. 3324; ext. 3100 (driving)

Services:      Driving evaluations for autos only, communication disorder evaluation, seating, and wheelchair evaluations. Technology evaluation and equipment recommendation.

Name:          Department of Rehabilitation
Mobility Evaluation Program

Address:       7601 East Imperial Highway, Building 606E
Downey, CA 90242

Phone:         (562) 803-6712

Services:      Passenger and driver evaluation including all available vans. Wheelchair evaluations. Worksite and home evaluations, assessment, and referral.

Name:          House Ear Institute/Center for Deaf Children

Address:       2100 West Third Street
Los Angeles, CA 90057

Phone:         (213) 483-2226 ext. 7005 voice/TDD – Children’s Center
(213) 483-9930 Clinic
(213) 483-4431 Institute

Services:      Hearing evaluations for profoundly deaf children.

Name:          Nonverbal Assessment/Augmentative Communications Program (AT/AAC)

Address:       Widne High School
Reseda, CA 93135

Phone:         (323) 731-1027

Contact:       Carol Casperson / Coordinator

Services:      AT/Augmentative communication assessment and intervention for children (birth – 22).

Name:          Northridge Hospital Medical Center

Address:       18300 Roscoe Boulevard
Northridge, CA 91328

Phone:         (818) 885-5460

Contact:       Gail SanMarco

Services:      Driving evaluations for autos and vans.

Name:          SACC Assistive Technology Center

Address:       Simi Valley Hospital, North Campus
P.O. Box 1325
Simi Valley, CA 93062

Phone:         (805) 582-1881

Contact:       Debi Schultze

Service:        Consultation with parents, consumers, professionals. Provide software opportunities for hands-on experiences; workshops on various aspects of computer technology for people with disabilities.

Name:          Team of Advocates for Special Kids (TASK)

Address:       100 Cerritos Avenue
Anaheim, CA 92805

Phone:         (714) 533-8275

Contact:       Laura Martinez

Services:      Consultation with parents, consumers, professionals; software opportunities for hands-on experiences; workshops on various aspects of computer technology for people with disabilities. Open computer lab. Member of the Alliance of Technology Access. Provide advocacy, referral, and counseling regarding the rights of disabled youth.

Name:          Ventura Assessment Center

New Name:  Goodwill Industries of Southern California, Ventura/ Santa Barbara Counties

Address:       342 San Fernando Rd.
Los Angeles, CA 90031

Phone:         (323) 539-2000

Contacts:      Ceasar Perez, Kathryn Roberts

Services:      Computer, Clerical, and Work services training. Accredited Secondary School. Work experience.

Name:          West Orange County Consortium for Special Education (WOCCSE)

Address:       10251 Yorktown Avenue
Huntington Beach, CA 92646

Phone:         (714) 964-3339

Services:      Provides assessment and training to children (0-22) within the county and consultation to parents and professionals.

Name:          United Cerebral Palsy of the Inland Empire

Address:       35325 Date Palm Drive, #136
Cathedral City, CA 92234

Phone:         (760) 321-8184

Fax:             (760) 321-8284

Contact:       Jan Warner

Services:      Respite program, after-school programs, referral.

Name:          United Cerebral Palsy of San Luis Obispo

Address:       3620 Sacramento Dr, Suite 201C
San Luis Obispo, CA 93401

Phone:         (805) 541-8751

Contact:       Mark Shafer

Services:      In-home respite care, counseling/peer groups, transportation, in-hospital counseling children and parents.

Name:          United Cerebral Palsy of Orange County

Address:       230 Commerce, Suite 190
Irvine, CA 92602

Phone:         (714) 200-2600

Contact:       Joanne Miner, Ph.D.

Services:      Adult and child day care program.

Name:          United Cerebral Palsy of Los Angeles and Ventura County & Santa Barbara

Address:       6430 Independence Ave.
Woodland Hills, CA 91367-2607

Phone:         (818) 782-2211

Contact:       Ronald Cohen, Ph.D.

Services:      Occupational Therapist, evaluation for wheelchair needs, and residential day program.


San Diego

Name:          Assistive Device Assessment Program

Address:       Communications Clinic
San Diego State University
6330 Alvarado Court, Suite 100
San Diego, CA 92120

Phone:         (619) 594-7747

Contact:       Charlotte Lopez / Clinic Director

Services:      Provides assessment and evaluation in communication/control/
computer/application/ seating/wheeled mobility.

Name:          Sharp Cabrillo Hospital Nursing & Rehabilitation Unit

Address:       3475 Kenyon Street
San Diego, CA 92110

Phone:         (619) 221-3400

Name:          Sharp Memorial Hospital

Address:       7901 Frost Street
San Diego, CA 92123

Phone:         (858) 939-3400

Service:        Wheelchair orthotic seating systems evaluation and fitting. Manual and electric powered wheelchair evaluation and fitting. Control evaluation and setup for a variety of devices including wheelchairs, communication aids, environmental controls, and computer interfaces. Worksite and tool evaluations and modifications.

Name:          Sharp Memorial Hospital Rehabilitation Center

Address:       2999 Health Center Drive
San Diego, CA 92123

Phone:         (858) 939-6942

Contact:       Lisa

Services:      Driving evaluations and training, including vans.